My objective in business would be to use what I know as effectively as possible ensuring targets are met, while being able to learn new things at the same time. Generally IT is referred to as a service division and so I feel it is always important to make sure the customer has a good experience and is always well informed. It is important to me to have a well-motivated team that works well together.
Pro-Actively analyzing and identifying improvements, directing IT to meet Business needs in order to achieve sustained growth and maintain competitive edge in challenging market. Maintaining SLA (service level agreement) with the customer. Doing so by resolving calls logged by the customer tracked in ARS (Action Request System).
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